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PRIVACY POLICY

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You as a consumer are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no deviating information is provided in the subsequent processing operations. "Personal data" means any information relating to an identified or identifiable natural person.


Server log data

You can visit our websites without providing any personal information. 
Each time you access our website, usage data is automatically transmitted to us or our web hoster by your Internet browser and stored in log data. This stored data includes, for example, the name of the page accessed, the date and time of the access, your IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO from our overriding legitimate interest in ensuring trouble-free operation of our website and to improve our offer.

 



Person responsible

The contact details of the person responsible for data processing can be found in our imprint. If you have any further questions, please contact us personally.

Contact by customers (by e-mail)

If you contact us on your own initiative by e-mail, we collect your personal data (name, e-mail address, message text) only within the scope provided by you. The data processing serves the treatment and answer of your inquiry.
If the establishment of contact with us serves the implementation of pre-contractual measures (e.g. consultation in case of interest in purchase, preparation of an offer, etc.) or concerns a contract already concluded between you as a consumer and us, this data processing will be carried out on the basis of Art. 6 para. 1 lit. b DSGVO.
If the contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f DSGVO from our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) f DSGVO for reasons arising from your particular situation.
We will only use your e-mail address to process your request. Your data will then be deleted in compliance with legal retention periods, unless you have consented to the continued processing and use.

The contact form

We collect your personal data (name, e-mail address, message text) when contacting you via the contact form only within the framework provided by you. The data processing serves the purpose of contacting you.
If the contact serves the implementation of pre-contractual measures (e.g. consultation in case of interest in purchase, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b DSGVO.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO from our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) f DSGVO for reasons arising from your particular situation.
We will only use your e-mail address to process your request. Your data will then be deleted in compliance with legal retention periods, unless you have consented to the ongoing processing and use.



 

Orders & customer account

Customer account

If you create a customer account on our website, we collect your personal data within the scope specified there. We use the data processing to optimize your shopping experience and to simplify order processing. Your consent to the processing is based on Art. 6 para. 1 lit. a DSGVO and is provided by you in the corresponding form via our website. If you wish to revoke your consent, you can inform us of this at any time - without affecting the lawfulness of the data processing carried out on the basis of the consent up to the revocation. As a reverse conclusion, we must delete your customer account after revocation on your part.

Orders

We collect and process your personal data when you place an order only insofar as this is necessary for the execution and processing of your order or to process your request. The provision of the data is required for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The consent to the processing of your data necessary for the conclusion of the contract is based on Art. 6 para. 1 lit. b DSGVO.  The shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers selected by you require your data for execution, which is why it must be passed on to them. The legal requirements are always followed by us in this regard. The scope of the data transfer is limited here to a minimum.


Advertising & Reviews

Orders

Writing a comment When commenting on an article or a post, we collect your personal data (name, e-mail address, comment text) only in the framework provided by you. The processing serves the purpose of enabling a comment and displaying such. By sending the comment, you automatically consent to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. This can be revoked at any time by notifying us with effect for the future. In this case, the lawfulness of the processing carried out on the basis of the consent until the revocation remains unaffected. We will then delete your personal data. When publishing the comment, only the name entered by you will be published by us.

 

The processing of customer reviews is based on Art. 6 para.1 lit. a DSGVO with your consent, if you as a consumer have agreed to receive the rating request. This can be revoked at any time by notifying us with effect for the future. In this case, the lawfulness of the processing carried out on the basis of the consent until the revocation remains unaffected. We will then delete your e-mail address from the distribution list.
Processing without explicit consent is based on Art. 6 para.1 lit. f DSGVO from the legitimate interest in truthful, verified evaluations of our services as part of direct advertising. For this purpose, we send you a digital request to rate our own goods or services that you have purchased from us to date. The e-mail is sent to the e-mail address that we received from you as a customer in connection with the purchase of goods or services. The sending of the e-mail with the evaluation request is subject to the proviso that you have not previously objected to the use of your e-mail address. This can be revoked at any time by notifying us with effect for the future. The contact details for carrying out the objection can be found in our imprint.

Use of the e-mail address for sending newsletters We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for sending newsletters, provided that you have expressly consented to this. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. To do so, you can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the distribution list. 
If necessary, your data will be passed on to a service provider for e-mail marketing as part of order processing. Your data will not be passed on to any other third parties.



 

Shipping service providers

Your delivery address and e-mail address will be passed on to the respective shipping company for the purpose of shipping itself, as well as to inform you about the shipping status. This only takes place if you have expressly consented to this in the order process. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can always revoke your consent by notifying us or the respective transport company without affecting the lawfulness of the processing carried out on the

basis of the consent up to the revocation.

Payment service provider & credit report      

PayPal All PayPal transactions are subject to the PayPal privacy policy. You can find this under the following link: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Klarna

We have to transfer personal data, such as contact details and order data, to Klarna when we offer you the Klarna payment method. This enables Klarna to assess whether you may use the payment options offered on Klarna and to tailor the respective payment option to your needs. General information about Klarna can be found here: https://www.klarna.com/de/. Adapted to the applicable data protection regulations, your personal data will be carried out according to Klarna's own privacy policy at https://www.klarna.com/international/privacy-policy.

Cookies

Our website uses cookies. Cookies are text files that are secured by your respective internet browser on a user's computer system. When a consumer visits a website, a cookie may be saved on the consumer's operating system. The cookie contains a special string of characters that enables the internet browser to be uniquely identified when the website is visited repeatedly.   Cookies are automatically stored on your PC. Due to this, you have complete control over a use of cookies. By changing certain technical settings in your Internet browser, you can receive a notification before cookies are set and decide on their selection separately, as well as prevent cookies from being saved and the data they contain from being transmitted. Stored cookies can always be deleted. However, as a note to you, if you choose not to accept cookies, you may not be able to use the full functionality of the website.  The following links will inform you about how to manage (e.g. disable) cookies in the most popular browsers:

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac 

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen 

Chrome:  https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies 

Technically necessary cookies

Unless otherwise stated in the privacy policy, we only use technically necessary cookies for the purpose of making our website more secure, user-friendly and optimized. In addition, cookies are used to identify our systems, your Internet browser after a page change and to offer services to you as a customer. It is important to note that some functions of the website cannot be provided without the use of cookies. For this purpose, it is essential that your Internet browser is recognized again after a page change.  The use of cookies or similar technologies is based on § 15 para. 3 p. 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO. This is based on our overriding legitimate interest in ensuring the high functionality of the website as well as a user-friendly and optimal design of our offer. As a consumer, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.

Analysis & Communication

Google Analytics

We use the web analytics service Google Analytics by Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have a habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible and liable for your data. Google Ireland Limited is the company affiliated with Google that is responsible for processing your data and complying with data protection laws. The data processing is intended for the purpose of analyzing our website and website visitors as well as for marketing and advertising purposes. For this purpose, Google will use the stored information on behalf of us (operators of this website) to evaluate the use of the website by you as a user. This enables Google to collect reports on important website activities and to provide other services related to website use and internet use in relation to the website operator. The following information may be stored: IP address, location data, date and time of the page view, data about the selected browser, click path and the device used by you (=device)., referrer URL, purchase activities, pages visited. The IP address sent by the Internet browser within the scope of Google Analytics is not merged with deviating data from Google.
Google Analytics uses cookies, tracking pixels and web storage in the browser. The information thus obtained about your use of this website is generally routed to a server at Google in the USA and secured there. The USA does not have an adequacy decision from the EU Commission. The data transfer is based, among other things, on standard contractual clauses as appropriate guarantees for the security of your personal data, findable here: https://policies.google.com/privacy/frameworks.

Google as well as US governmental authorities have access to your data. Google may combine this data with other data, such as search history, usage data from other devices, personal accounts, and any other data that Google may have about you as a consumer. 
A use of cookies or similar technologies finder with your consent based on the

§ 15 para. 3 p. 1 TMG in conjunction with. Art. 6 para. 1 lit. a DSGVO takes place. The processing of personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a DSGV. It is possible for you to revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent to revocation. Further information on terms of use and data protection can be found here https://www.google.com/analytics/terms/de.html.

here https://www.google.de/intl/de/policies/

and here https://policies.google.com/technologies/cookies?hl=de.

 

Facebook Pixel

The remarketing function "Custom Audiences" of Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland "Facebook") is used on our website.
We and Facebook Ireland declare ourselves jointly responsible for the data collection and transmission of your data to Facebook that takes place when the service is embedded. The basis for this is the agreement with us and Facebook Ireland for the joint processing of your data, in which corresponding responsibilities are defined. You can find the agreement below: https://www.facebook.com/legal/controller_addendum

Accordingly, we are responsible for fulfilling the information obligations pursuant to Art. 13, 14 GDPR. Also, the proper compliance with the security requirements of Art. 32 GDPR in terms of proper technical implementation and configuration of the service and to comply with an obligation under Art. 33, 34 GDPR. This applies when a breach against the protection of your personal data addresses the obligations under - on our side - the joint processing agreement. Facebook Ireland will have the responsibility to enable data subject rights under Art. 15 - 20 GDPR as well as to comply with security requirements of Art. 32 GDPR regarding the security of the service and obligations under Art. 33, 34 GDPR if the breach against the protection of your data concerns the obligations of Facebook Ireland according to the joint processing agreement. The application is designed to target users of the website through interest-based advertising on Facebook. This website therefore includes Facebook's remarketing tag. Through this, when visiting our website, the connection to the Facebook servers is established. Thus, it can be transmitted to the Facebook server which of the pages of our website you have visited. Facebook sorts this information to the user account on Facebook. If you visit the social network, personalized as well as interest-related Facebook ads are shown accordingly.

The USA does not have an adequacy decision from the EU Commission. The data transfer is, among other things, based on standard contractual clauses as a corresponding guarantee for the security of your personal data, which can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum.
Cookies or comparable technologies are used on the basis of § 15 para. 3 p. 1 TMG. A processing of personal data is carried out on the basis of Art. 6 para. 1 lit. f DSGVO from an overriding legitimate interest on our part to address the site visitors optimized with interest-based advertising. You can always object for reasons related to a specific situation.  If you would like to turn off the Custom Audiences remarketing tool, please contact us.
Further information and options for protecting your privacy can be found at the following link on Facebook: https://www.facebook.com/about/privacy/.

Use of Google Ads Conversion Tracking Online advertising program "Google Ads" is another tool that we use on our website. Likewise, we use conversion tracking (visit action analysis) in this course. The analysis service Google Conversion Tracking belongs to Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) will be responsible for your data. Google Ireland Limited is affiliated with Google and thus responsible for processing your data and complying with applicable data protection laws.
If you click on an ad generated by Google, cookies for conversion tracking will be set on your computer. These cookies have limited validity. They do not contain personal data, nor do they serve to identify you personally. If you visit certain pages of our website with an active cookie, Google and we are able to recognize when you have clicked on an ad, which resulted in the redirection to this page. Google Ads customers never receive the same cookie. This eliminates the possibility of cookies being tracked by Ads customers' websites after the fact.
The information stored by the conversion cookie is used to generate conversion statistics.

In this way, the website operators (we) learn the total number of users who clicked on our ads or were redirected to a page equipped with a conversion tracking tag. However, we do not receive any information that can be used to identify users personally.
The USA does not have an adequacy decision from the EU Commission. The data transfer is based, among other things, on standard contractual clauses as a corresponding guarantee for the security of your personal data, findable here: https://policies.google.com/privacy/frameworks.
The § 15 Abs. 3 S. 1 TMG is the basis for the processing of cookies. A processing of personal data occurs on the basis of Art. 6 para. 1 lit. f DSGVO from an overriding legitimate interest to address our site visitors optimized with interest-related, targeted advertising. You always have the right to object to the processing of your personal data for reasons arising from a specific situation.
Google allows you to opt out of personalized advertising. You will find instructions below: https://support.google.com/ads/answer/2662922?hl=de

You can also disable the use of cookies by third-party providers. To do this, visit the deactivation page of the Network Advertising Initiative: https://www.networkadvertising.org/choices/ and implement the information for an opt-out mentioned there. After that, you will no longer be integrated into the conversion tracking statistics.
You can find Google's privacy policy here: https://www.google.de/policies/privacy/


Use of the remarketing or "similar target groups" function of Google Inc.


We use on our website that remarketing or "similar target groups" function of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your usual place of residence or domicile in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data. Google Ireland Limited is accordingly the company affiliated with Google that is responsible for the processing of personal data and compliance with data protection laws. With the help of the application, an analysis of visitor behavior or visitor interests can take place. In order to perform the analysis of website usage (which forms the basis for the creation of interest-based advertisements), Google uses cookies.

These cookies store visits to the website as well as anonymized data on the use of the website. However, no personal data of the users of the website is stored. If you subsequently visit another website in the Google Display Network, advertisements will be shown that are highly likely to include previously viewed products and information.
It could happen that your data is transmitted to the USA. There is no EU Commission adequacy decision for this. A data transfer is therefore based on standard contractual clauses, which are an appropriate guarantee for the protection of your personal data. You can find the link to this here: https://policies.google.com/privacy/frameworks.
The use of cookies or similar technologies is based on § 15 para. 3 p. 1 TMG. A use of personal data is based on Art. 6 para. 1 lit. f DSGVO from our overriding interest to target the users of our site with effective advertising. The right to object for reasons arising from a particular situation is reserved at all times.

Cookies by Google can be permanently disabled. To do so, follow the link below: https://support.google.com/ads/answer/7395996?hl=de Alternatively, the use of cookies by third-party providers can be prevented by implementing the further information on the objection on the deactivation page of Netzwerkwerbeinitiative (Network Advertising Initiative) at https://www.networkadvertising.org/choices/.
Further information on Google Remarketing as well as the corresponding privacy policy can be found here: https://www.google.com/privacy/ads/.


Plug-ins and more

Viewing events

The app can view Wix Events data, including events, orders and guest lists.

View basic website and company info.

The app can view your basic website info like their name, language, and currency, as well as your company info like your business email address, phone number, address, and more.

View bookings - including attendees

The app can view booking information, including calendars, resources, services, categories, and forms, as well as participants in a session.

The app can view Wix Stores data, including products and orders.

View bookings

The app can view Wix Bookings data, including bookings and calendar information.

Google Tag Manager The Google Tag Manager of Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") is used on our site. If you have your usual place of residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data. As a result, Google Ireland Limited is the company associated with Google that is responsible for processing personal data and ensuring compliance with applicable data protection laws.
Through this application, JavaScript tags and HTML tags can be organized, which can be used to implement mainly tracking and analysis tools. This data processing is important to us, as it enables us to design and optimize our website to meet the needs of our customers.
Cookies or personal data are not collected by the Google Tag Manager. The Tag Manager makes it possible for us to trigger additional tags, which can then store and process personal data.


Google invisible reCAPTCHA The invisible reCAPTCHA service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") is used on our website. If you have your usual place of residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) will be responsible for your data. Accordingly, Google Ireland Limited is a Google-affiliated company that is responsible for processing your personal data and complying with applicable data protection laws. 
A distinction of input by individuals or automated processing is thereby made possible. Google stores and collects usage data, which is collected by Invisible reCaptcha. These are used to differentiate users from bots. Your input is therefore passed on to Google or used further. In addition, your IP address as well as data required for the Invisible reCAPTCHA service are transferred to and processed by Google in the EU and possibly in the USA.
It could happen that your data is transferred to the USA. There is no adequacy decision of the EU Commission for this. A data transfer therefore takes place on the basis of standard contractual clauses, which represent an appropriate guarantee for the protection of your personal data. You can find the link to this here: https://policies.google.com/privacy/frameworks.

The Art. 6 para. 1 lit. f DSGVO serves as the basis for the processing for the justified interest of our website to give automated spying, abuse and SPAM no room. You always have the right to object to the processing of your data as defined in Art. 6 (1) (f) DSGVO for reasons arising from a specific situation.
In the following, you will find more information about Google reCAPTCHA and the corresponding privacy policy: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privac.

 

"Zendesk Chat" - Live Chat System. 


On our website, the live chat system of Zendesk Inc. (1019 Market Street, 6th Floor, San Francisco, California 94103, USA; "Zendesk") is used.
This ensures fast communication between you and us. From the collected data, we are able to create usage profiles under a pseudonym. Cookies are also used here, which serve to recognize the Internet browser.

It could happen that your data is transferred to the USA. There is no adequacy decision of the EU Commission for this. A data transfer is therefore based on standard contractual clauses, which provide an appropriate guarantee for the protection of your personal data. Upon request, Zendesk will provide you with a copy of the standard contractual clauses.
On the basis of § 15 para. 3 p. 1 TMG, the use of cookies or similar technologies takes place. On the basis of Art. 6 para. 1 lit. f DSGVO, a processing of personal. You retain the right to object at all times to the processing of personal data relating to you for reasons arising from your particular situation.

Prevent the storage of cookies using appropriate technical settings in your browser; however, it may happen that our website is no longer fully functional and usable in this case.
Further information regarding the use and collection of your data by Zendesk, as well as rights and options to protect your privacy, can be found in Zendesk's privacy policy at the following link: https://www.zendesk.com/company/customers-partners/privacy-policy/.


Retention Period/

 

Particular Rights

Storage period The personal or above-mentioned data is collected for the duration of the warranty period. Subsequently, it will be saved taking into account legal as well as tax and commercial retention periods and deleted after expiry of the period. If you have consented to further processing and use, your data will not be deleted.

Rights of the data subject If the legal requirements are met, you have the following rights in accordance with Art. 15 to 20 DSGVO: the right to information, to correction, to deletion, to restriction of processing and to data portability.
According to Art. 21 (1) DSGVO, you have the right to object to processing based on Art. 6 (1) f DSGVO. You may also revoke processing for the purpose of direct marketing.

Rights of objection If the personal data processing listed above is based on an interest justified on our part pursuant to Art. 6 (1) f DSGVO, you are granted the right on the basis of a special situation to object to such processing at any time with effect for the future.
The processing of the personal data concerned or further data will then be terminated. Exception exists if we demonstrate compelling reasons worthy of protection for a use and storage, which outweigh your interests, rights and freedoms. The same applies if processing is useful for the assertion, defense or exercise of legal claims.

 

Latest update: 21.05.2023

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